Privacy Policy

This Privacy Policy describes how Round Table Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at roundtablepizza-eat.click (the "Website"), place food orders, or otherwise interact with our services. Please read this Privacy Policy carefully before using our Website or submitting any personal information to us.

By accessing or using our Website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website or services.

This Privacy Policy is governed by and compliant with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, and other applicable consumer protection regulations.

1. About Us

Round Table Pizza is a food service business operating in the United States, offering pizza and related food products for online ordering, delivery, and pickup. Our contact information is as follows:

2. Information We Collect

We collect various types of information in connection with your use of our Website and services. This section describes the categories of personal information we may collect from you.

2.1 Personal Identification Information

When you create an account, place a food order, sign up for promotions, or contact us, we may collect the following personal identification details:

• Full name
• Email address
• Phone number (mobile or landline)
• Billing address and delivery address
• Date of birth (where required for age verification)
• Username and password (for registered accounts)
• Profile photo (if voluntarily uploaded)

2.2 Order and Transaction Information

When you place a food order or complete a transaction through our Website, we collect:

• Order history and details (items ordered, quantities, customizations)
• Payment information (credit card or debit card numbers, expiration dates, and billing details — processed securely through third-party payment processors)
• Delivery preferences and special instructions
• Loyalty program points and reward redemption history
• Coupon codes and promotional offers used

Please note that we do not store full payment card numbers on our own servers. Payment processing is handled by PCI-DSS compliant third-party processors.

2.3 Usage and Behavioral Data

We automatically collect information about how you interact with our Website, including:

• Pages visited and content viewed
• Time and duration of your visits
• Links clicked and menus explored
• Search queries entered on our Website
• Items added to or removed from your cart
• Referral URLs (the page that directed you to our Website)
• Exit pages and navigation paths

2.4 Device and Technical Information

We collect technical information about the devices and software you use to access our Website:

• IP address
• Browser type and version
• Operating system and version
• Device type (desktop, mobile, tablet)
• Device identifiers and advertising IDs
• Screen resolution
• Language settings
• Time zone

2.5 Location Data

With your consent, we may collect precise or approximate geographic location data to:

• Identify the nearest Round Table Pizza location
• Facilitate accurate delivery services
• Provide location-based promotions and offers

You may disable location sharing through your device settings at any time. However, doing so may limit certain features of our Website.

2.6 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect data about your browsing behavior on our Website. For detailed information about our use of cookies, please see Section 8 of this Privacy Policy.

2.7 Communications Data

When you contact us via email, phone, live chat, or any other communication channel, we may retain records of those communications, including:

• Customer service inquiries and responses
• Feedback and reviews submitted
• Survey responses
• Social media interactions related to our brand

2.8 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you use social login features)
• Marketing partners and advertising networks
• Analytics service providers
• Delivery partner platforms
• Publicly available databases

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders
• Managing your account and profile
• Coordinating delivery or pickup services
• Processing payments and refunds
• Sending order confirmation and delivery status updates
• Managing loyalty programs and reward points

3.2 Customer Support and Communications

• Responding to your inquiries and complaints
• Providing customer service and technical support
• Sending important notices about changes to our services, terms, or policies
• Communicating regarding order issues, delays, or substitutions

3.3 Marketing and Promotions

• Sending promotional emails, offers, and newsletters (with your consent where required)
• Notifying you of special deals, new menu items, and limited-time offers
• Personalizing marketing communications based on your order history and preferences
• Administering contests, sweepstakes, and promotional events
• Sending SMS or push notifications (where you have opted in)

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email, replying "STOP" to any marketing SMS, or contacting us directly at [email protected].

3.4 Analytics and Website Improvement

• Analyzing usage patterns to improve Website functionality and user experience
• Monitoring Website performance and diagnosing technical issues
• Conducting market research and customer satisfaction surveys
• Developing new features, menu offerings, and services
• Generating aggregated statistical reports (non-identifiable data)

3.5 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Detecting, investigating, and preventing fraudulent transactions or activities
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of our customers, employees, and the public
• Responding to lawful requests from government authorities or law enforcement

3.6 Business Operations

• Maintaining internal records and accounting
• Conducting internal audits and risk assessments
• Supporting mergers, acquisitions, or business transfers (with appropriate protections)

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own commercial purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies to perform services on our behalf, including:

• Payment processors (e.g., Stripe, Square, or similar PCI-compliant processors)
• Delivery and logistics partners who fulfill your orders
• Email marketing platforms for sending promotional communications
• Analytics providers such as Google Analytics
• Cloud hosting and IT infrastructure providers
• Customer relationship management (CRM) software providers
• SMS and push notification service providers

These service providers are contractually obligated to use your information only to perform services for us and to protect your data in accordance with this Privacy Policy and applicable law.

4.2 Legal Requirements and Law Enforcement

We may disclose your information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our Terms of Service or other agreements
• Protect against legal liability
• Investigate suspected fraud, security threats, or violations of our policies
• Protect the rights, property, or safety of our company, customers, or others

4.3 Business Transfers

If Round Table Pizza undergoes a merger, acquisition, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you of any such transfer and any changes to this Privacy Policy that may result.

4.4 Aggregate and De-Identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, analytics, and other purposes. Such data cannot reasonably be used to identify you personally.

4.5 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

5. Data Security Measures

We take the security of your personal information seriously and implement a range of technical, administrative, and physical security measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our Website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Secure Payment Processing: Payment transactions are processed through PCI-DSS Level 1 compliant payment gateways. We do not store full credit card numbers on our servers.
• Firewalls and Intrusion Detection: Our servers are protected by firewalls and intrusion detection systems to prevent unauthorized access.
• Access Controls: Access to personal data is restricted to authorized employees and contractors who need the information to perform their job functions.
• Data Encryption at Rest: Sensitive data stored in our databases is encrypted at rest.

5.2 Administrative Safeguards

• Regular employee training on data privacy and security practices
• Confidentiality agreements with employees and contractors who handle personal data
• Internal data access policies and procedures
• Regular security audits and vulnerability assessments

5.3 Incident Response

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable federal and state laws, including applicable state data breach notification statutes.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We respect and honor these rights to the fullest extent required by applicable law.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information in the traditional sense, but we may share data with advertising partners.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to that which is necessary to perform the services you requested.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a different quality of service because you exercised your privacy rights.
• Right to Data Portability: You have the right to receive your personal information in a portable and readily usable format.

6.2 General Privacy Rights (All Users)

Regardless of your location, we offer all users the following rights:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal information.
• Right to Deletion: You may request deletion of your personal information, subject to our legal obligations to retain certain data.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: [email protected]
• Website: roundtablepizza-eat.click

We will respond to your request within 45 days of receipt. In complex cases, we may extend this period by an additional 45 days, with prior notice to you. We may need to verify your identity before processing your request. We will not charge a fee for handling your request unless it is excessive or repetitive.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7.1 Retention Periods

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data destruction policies.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience, analyze Website usage, and deliver relevant advertising. This section provides an overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the Website to recognize your device, remember your preferences, and provide a more personalized experience.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Website to function properly. These include session management, security, and shopping cart functionality. These cannot be disabled.
• Performance and Analytics Cookies: Collect information about how visitors use our Website, such as which pages are visited most often. We use tools like Google Analytics for this purpose.
• Functional Cookies: Remember your preferences and settings (e.g., saved delivery addresses, language preferences, past orders).
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across different websites and platforms.

8.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our Website. You may also opt out of interest-based advertising through industry opt-out mechanisms such as the Digital Advertising Alliance (DAA) opt-out tool at www.aboutads.info.

For more detailed information about the specific cookies we use, their purposes, and their duration, please refer to our full Cookie Policy available on our Website.

9. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 years of age without verifiable parental consent.

If you are under 18 years of age, you may not use our Website or services without the supervision and consent of a parent or legal guardian. By using our Website, you represent and warrant that you are at least 18 years of age.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records. If you believe that we may have collected information from a child under 13, please contact us immediately at [email protected].

10. International Data Transfers

Round Table Pizza is based in the United States, and our Website is primarily intended for users located in the United States. All personal data we collect is stored and processed on servers located within the United States.

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country or jurisdiction.

By using our Website and providing your personal information, you consent to the transfer of your information to the United States and its processing there in accordance with this Privacy Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

If you are located in a jurisdiction with specific data transfer requirements, such as the European Economic Area (EEA), United Kingdom, or Switzerland, we will implement appropriate safeguards, such as standard contractual clauses approved by the relevant authorities, to ensure that your personal information receives adequate protection during any cross-border transfer.

11. Third-Party Websites and Links

Our Website may contain links to third-party websites, social media platforms, or other online services. These links are provided for your convenience and informational purposes only. We do not control the content, privacy practices, or policies of third-party websites and are not responsible for their data practices.

We encourage you to review the privacy policies of any third-party websites you visit before providing your personal information. The presence of a link on our Website does not imply our endorsement of the linked website or its privacy practices.

12. California "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents have the right to request information about whether we have disclosed personal information to third parties for those third parties' direct marketing purposes. We do not sell or share personal information with third parties for their own direct marketing purposes without your consent.

To make such a request, please contact us at [email protected] with "California Shine the Light Request" in the subject line.

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Our Website does not currently respond to browser DNT signals. However, we provide you with other options to manage your privacy preferences, as described in this Privacy Policy and our Cookie Policy.

14. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so we can attempt to resolve your concern directly.

14.1 Internal Complaint Process

1. Submit your privacy complaint or inquiry to us via email at [email protected].
2. Include a detailed description of your concern, your contact information, and any relevant documentation.
3. We will acknowledge receipt of your complaint within 5 business days and provide a full response within 30 days.
4. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the relevant regulatory authority:

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post the revised Privacy Policy on our Website
• Send an email notification to registered users (for significant changes)
• Display a prominent notice on our Website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website after we post changes to this Privacy Policy constitutes your acceptance of those changes.

16. Legal Basis for Processing

Under applicable United States laws and regulations, including the FTC Act and state privacy statutes, we process your personal information on the following legal bases:

• Contract Performance: To fulfill your food orders and deliver the services you have requested
• Legal Obligation: To comply with applicable federal and state laws, regulations, and legal proceedings
• Legitimate Interests: For fraud prevention, security, analytics, and business operations where these do not override your privacy rights
• Consent: Where you have given specific consent for marketing communications, cookies, or other data processing activities

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our Privacy team:

When contacting us regarding a privacy matter, please include your full name, contact details, and a clear description of your inquiry or request so that we can assist you effectively.